AIVA
Privacy Policy
Last Updated: February 12, 2026
AIVA ( we, our, or us ) operates the AI video creation platform. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.
1. Information We Collect
Account Information
When you register an AIVA account, we collect your email address.
Payment Information
Payments are processed by our payment partner Creem. We do not directly collect or store your credit card numbers or bank details. Creem may collect payment information in accordance with its own privacy policy.
Usage Data
We automatically collect information about your interactions with the platform, including:
- Pages you visit and features you click
- Video/image generation history and search keywords
- Free trial usage, subscription status
- Device information (browser type, operating system, IP address)
This data is used to optimize the service experience, analyze usage trends, and ensure security.
Cookies
We use cookies and similar technologies to keep you logged in, remember your preferences, and analyze service usage. You may disable cookies through your browser settings, but doing so may affect the proper functioning of some features.
2. Data Recipients & Data Transfers
We do not sell your personal information. To provide core AIVA functionality, we may share your data with trusted service providers within the necessary scope to operate the service, or as required by law.
Your data may be stored and processed in the countries or regions where our service providers operate. By using the service, you agree to have your information stored in these locations.
3. Data Retention
We retain your account information and related generation records as long as your account remains active. If you wish to delete your account and related data, please contact us via the email address below.
4. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access personal information we hold about you
- Request correction of inaccurate information
- Delete your personal information ( right to be forgotten )
- Request restriction of processing
- Data portability obtain a copy of your data in a structured, machine-readable format
- Object to the processing of your personal data
- Withdraw consent at any time
- Close your account
To exercise any of the above rights, please contact us at: contact@aiva.website
5. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
contact@aiva.website